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    Terms and Conditions

    OPTIMAL HERBAL STANDARD TERMS AND CONDITIONS OF SALE


    The following terms shall apply to all Products and Services purchased by you ("Client") from Optimal Herbal, LLC. By placing an order with Optimal Herbal and Optimal Herbal accepting such, the Client agrees to be bound by the following terms and conditions:

    1. Payment Terms

    Client agrees to pay for the Products and Services in full prior to shipping by credit card, check, and/or cash unless the Client has established net terms with Optimal Herbal.

    2. Late Payment and Returned Checks

    If the Client is on net terms, Client shall pay the invoice in full by the designated date, if not Client will incur 1.5% interest or the extent permissible by law on the balance. If a check is returned, a $50 service charge will be added to the Client's balance per returned check.

    3. Tax

    All prices for Products are exclusive of taxes, such as excise, sales, use or value added taxes, which may be imposed by any taxing authority. If any such taxes must be paid by Optimal Herbal or if Optimal Herbal is liable for the collection of such tax (other than taxes based solely on Optimal Herbal ́ income), the amount thereof shall be in addition to the amounts at which Optimal Herbal may sell the Products herein. Client agrees to pay all taxes. If Client claims exemption from any such taxes, Client shall provide a certificate evidencing such exemption and Client shall defend and hold Optimal Herbal harmless from and against any claim that Optimal Herbal must pay or collect such taxes, and Client shall pay any interest and penalties and the legal and other costs of defending any such claim.

    4. Shipping Charges

    Shipping charges will be added to all invoices. Free ground shipping within the continental United States is provided for products if Client orders more than one-hundred-fifty dollars of goods or services, excluding bulk herbs and bulk herb powders. If the order contains bulk herbs and other products or services, free shipping will be given for the other items and shipping charges for the weight of the bulk herbs will be added to the invoice. Free ground shipping is not combinable with any other specials or discounts, unless specifically agreed upon.

    5. Title

    Title to Products passes to Client upon shipment from Optimal Herbal's facilities. Loss or damage that occurs during shipping by a carrier selected by Optimal Herbal shall be Optimal Herbal's responsibility. If Client selects the carrier then loss and damage is Client's responsibility.

    6. Returns

    Returns are accepted within sixty (60) days for exchange, credit, or refund – please call for return authorization within seven (7) business days of receipt of Product. Acceptances of returns over sixty days are at the company's discretion and may be subject to a restocking fee. Custom formulas, Products that are specially processed for you, and special orders cannot be returned.

    7. Warranties

    All Products are warranted to be of merchantable quality. This warranty is not applicable to Products that have been mishandled or have been subject to damage or misuse. THE WARRANTY SET FORTH IN THIS PARAGPRAH 6 IS THE SOLE AND EXCLUSIVE WARRANTY PERTAINING TO ANY PRODUCTS OR SERVICES, AND OPTIMAL HERBAL AND ITS SUPPLIERS MAKE NO OTHER WARRANTIES, REPRESENTATIONS, OR GURANTEES. ALL OTHER WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF FITNESS FOR PURPOSE ARE HEREBY DISCLAIIMED.

    8. Limitation of Liability and Remedies

    The liability of Optimal Herbal, its officers, directors, shareholders, affiliates, and suppliers arising from any Product or Service or in any way connected with a contract for sale of Products, shall be limited solely and exclusively at Optimal Herbal's option to refund the purchase price or replace the defective Product. Any claim relating to defective merchandise must be made in writing to Optimal Herbal within 7 working days of delivery to Client. The claim shall specify the nature of the defect and Client shall cooperate with all reasonable requests to inspect or otherwise access the Products in order for Optimal Herbal to evaluate the claim. If Optimal Herbal determines the Products are defective, then Optimal Herbal can elect to refund the purchase price or replace the defective items. A 10% restocking fee may be applied for all returned Products that are not found to be defective.

    IN NO EVENT SHALL OPTIMAL HERBAL OR ITS OFFICERS, DIRECTORS, SHAREHOLDERS, AGENTS, PARTNERS, AFFILIATES OR SUPPLIERS BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAAMGES OF ANY KIND OR NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO CLIENT ́S LOST PROFITS OR FUNDS, WHETHER ALLEGED TO ARISE FROM BREACH OF CONTRACT OR IN TORT, INCLUDING WITHOUT LIMITATION ANY ALLEGED NEGLIGENCE, FAILURE TO WARN, FAILURE TO PROVIDE PROPER INSTRUCTIONS OR STRICT LIABILITY, OR ANY AND ALL CLAIMS WHICH ARE ALLEGED TO ARISE FROM ANY PRODUCT OR ANY CONTRACT RELATED HERETO.

    9. Time to Bring Action

    Any action for breach of this contract must be commenced within one year after the alleged cause of action has occurred.

    10. Force Majeure

    The obligation of Optimal Herbal hereunder is subject to strikes, labor disputes, accidents, war, riots, civil commotion, fire, flood, storm, Acts of God or other unavoidable causes beyond the control of Optimal Herbal and no liability shall arise on the part of Optimal Herbal by virtue of any delay or lack of performance caused thereby.

    11. Entire Agreement

    The Terms and Conditions set forth herein are the entire agreement between Purchaser and Optimal Herbal concerning the subject matter hereof, and the Terms and Conditions supercedes all prior proposals and/or agreements, whether oral or written. No alteration, waiver or modification of any provision shall be effective unless it is in writing, it expressly indicates that it modifies the terms and conditions of a particular sale and is signed by the duly authorized representatives of both Purchaser and Optimal Herbal.

    12. Attorney's Fees and Costs

    Reasonable attorneys ́ fees and costs will be awarded to the prevailing party in the event of litigation involving the enforcement or interpretation of this agreement.

    13. Governing Law

    This contract shall be governed by and construed with the laws of the State of California, without regard to any conflicts of laws principles. Purchaser irrevocably consents to the jurisdiction and venue of the state and federal courts located in Alameda County, California in connection with any action relating to this contact.